If you want to downgrade your account to the FREE plan (aka Cancel your subscription), you can follow these steps:
- Go to your user photo in the top right corner of the screen, and click Account.
- If you are the admin of your company, go to your Company tab.
- Scroll down to where it says: "Looking to close your account? Click here.".
- Click on the link and follow the instructions. Your account will be downgraded to use the free plan.